Section Waiter / Chef de Rang (Ref: PM091517)

Pall Mall, London

Contract Type

9.86 - 10.79 per hour + excellent company benefits

Closing date

Full Job Description upload

Further documentation

Full Job Description

We are looking for a Chef de Rang for our Brooklands Brasserie Restaurant, in Pall Mall, St James area of London. We are looking for someone who can lead by example and ensure that service runs without any issues and to the highest level of service within their section and the rest of the Restaurant.

The role will see you:

  • Supervising and assisting members of staff in order to provide exemplary service.
  • Preparing your section to high standards, ensuring all mise en place is correct, carrying our daily schedules and collecting required items from stores.
  • Engaging in polite conversation with members and guests, anticipating their needs and making informed recommendations.
  • Receiving, and passing on for action, all comments, compliments and complaints.
  • Ensuring that all orders are recoded and put through the EPOS system accurately, that itemised bills are presented and that payments are received and processed correctly.

The Person – To succeed, you must be a real team player with good interpersonal skills and the ability to converse with members, in English. You should also possess:

  • A basic food hygiene certificate, ideally backed up by an NVQ or equivalent in Food Service/Customer Service.
  • Customer service experience in a quality restaurant, preferably including knowledge of electronic point of sale.
  • High standards of presentation and attention to detail.