Section Waiter (Ref: PM140319)

Pall Mall, London

Contract Type

24,600 + Excellent company benefits

Closing date

Full Job Description

If you are a proven Chef de Rang or Section Waiter who can lead by example and ensure that service always runs to the highest levels, we’d like to introduce to you about a key role at our Pall Mall clubhouse - The Great Gallery. This restaurant was designed by the same architects that designed the Ritz making this a dining experience second to none. Would you like to be part of it?

The Role: As Chef de Rang or Section Waiter you will supervise and assist members of staff as they provide exemplary service to our Members and their guests. You will be responsible for preparing your section to the highest standards, ensuring all mise en place is correct, carrying our daily schedules and collecting required items from stores. You will also be expected to use your communication skills to engage in polite conversation with Members and guests, anticipating their needs and making informed recommendations, as well as receiving and passing on for action all comments, compliments and complaints. You’ll use the EPOS system to ensure that all orders are recoded and dealt with accurately, itemised bills are presented and payments are received and processed correctly.

The Person: We are looking for someone with a similar hospitality service background, who is able to effectively oversee their section and assist across the Restaurant.  To succeed, you must be a real team player with good interpersonal skills and the ability to converse with members in English. You should also possess:

  • A basic food hygiene certificate ideally backed up by an NVQ or equivalent in Food Service/Customer Service.
  • Customer service experience in a quality restaurant, preferably including knowledge of electronic point of sale.
  • High standards of presentation and attention to detail.

The Royal Automobile Club embodies both the rich history of British motoring and the best tradition of private members’ clubs - prestigious yet always welcoming. Here at our Pall Mall clubhouse in the heart of London, we’re passionate about pioneering ever higher standards of dining, accommodation and sporting facilities.

When you join the Club, we’ll provide you with fantastic benefits including; Perkbox discount scheme, a very generous pension scheme, employer paid health cash plan, free meals on duty and a genuine investment in your personal development.

Most importantly, you’ll share our values. We combine a passion for our heritage with a desire to achieve new levels of excellence. We exceed expectations, treat each other with respect, and ensure mutual trust is at the core of everything we do. If you can live these values, you’ll see your efforts recognised and your potential nurtured in an organisation that’s full of individuals who have come up through the ranks, learned new skills or taken their careers in surprising new directions.