Waiter / Waitress

Woodcote Park, Epsom

Location
Woodcote Park, Epsom
Contract Type
Full time - Permanent
Hours / Work patterns
40
Salary
£19,009.78
Closing date
1 March 2020

We are looking for a exceptional Waiter / Waitress to join the team working in our luxurious dining rooms in Surrey. Based in our Epsom clubhouse with views overlooking our stunning grounds and golf courses we are committed to delivering 5* service to our members whilst giving you the opportunity to learn from some of the best waiters and enhance your customer service skills.

Responsibilities include:

• Deliver friendly, efficient customer service
• Creating a warm and welcoming atmosphere
• To collect food from the kitchen and deliver seamlessly from kitchen to table
• To ensure that the side stations are kept clean at all times
• Maintain exceptional restaurant standards
• Prepare your section to set standards prior to service, ensuring all mise en place is fully prepared, carrying out daily schedules and collecting required items from stores
• Keep up to date with all food and beverage menus, current promotions and new products to enable you to serve and recommend to our members and guests
• Ensure that all member orders are recoded correctly and put through the EPOS
• Ensure tables are cleared in a swift but discreet manner
• Consistently deliver high standards of customer service
• Working closely with other members of staff to ensure daily duties are carried out successfully
• Respond to member's queries at all times and escalate if necessary
• General ad hoc duties

Our ideal candidate:
• Previous demonstrable experience delivering 5* service in a similar environment
• Passionate about delivering first-class customer service
• Excellent communicator
• Ability to multi task
• Pride in doing the best job you can
• Team player
• Hold a basic (Level One) food hygiene qualification and a NVQ in Food Service
• An awareness of Licensing Laws is advantagous 

Benefits include:
• Free meals on duty
• Free shuttle bus from Epsom station
• Perkbox discount scheme
• European RAC cover
• Interest free season ticket loan
• Staff uniform
• Generous pension
• Employer paid health cash plan
• Staff fund


The Royal Automobile Club embodies both the rich history of British motoring and the best tradition of private members’ clubs - prestigious yet always welcoming. Here at Woodcote Park in the heart of the Surrey countryside we’re passionate about pioneering ever-higher standards of dining, accommodation and sporting facilities.

Most importantly, you’ll share our values. We combine a passion for our heritage with a desire to achieve new levels of excellence. We exceed expectations, treat each other with respect, and ensure mutual trust is at the core of everything we do. If you can live these values, you’ll see your efforts recognised and your potential nurtured in an organisation that’s full of individuals who have come up through the ranks, learned new skills or taken their careers in surprising new directions.

Due to the fast-moving pace of the hospitality industry and the urgency of this role we reserve the right to screen and interview applications on an ongoing basis and close the role early if we have successfully appointed a candidate.
 

Location
Woodcote Park, Epsom
Contract Type
Full time - Permanent
Hours / Work patterns
40
Salary
£19,009.78
Closing date
1 March 2020