Beauty Therapist

Woodcote Park, Epsom

Location
Woodcote Park, Epsom
Contract Type
Full time - Permanent
Hours / Work patterns
40
Salary
£21,944
Closing date
27 July 2022

The Royal Automobile Club are looking for a Beauty Therapist to join their team at their Woodcote Park clubhouse based in Epsom. Our Beauty Therapist will be required to deliver a range of beauty therapy treatments to a high standard, delivering excellent levels of service and memorable spa experiences for members and their guests.

Department Budget

  • Ensure any amendments or additions to therapy bookings are communicated to the reception team in order for the correct charges to be applied.
  • To reach and exceed retail and treatment targets

Service Delivery/ Operations

  • Prepare and maintain the treatment rooms as set out in the standard operating manual
  • Deliver all treatments as trained to the required standard of excellence
  • Engage in polite professional conversations with members and guests, using the members name and title as appropriate at every opportunity
  • Seek opportunities to deliver above and beyond, and promote other areas and services within the Club

Service Quality

  • Deliver friendly, efficient customer service and to create a warm and welcoming atmosphere for all members and guests, anticipating their needs, so as to leave them with a positive experience
  • Keep up to date with all sports and wellness services, current promotions and new products to enable you to serve and recommend to our members and guests
  • Receive comments, compliments and complaints from members and ensure that these are passed to the appropriate manager

Team Work

  • Ensure that you respect and support your fellow work colleagues and work collaboratively with other department to good levels of team work and collaboration

Health and Safety/ Compliance

  • Ensure compliance with the rules of the Clubhouses Health & Safety policy 
Location
Woodcote Park, Epsom
Contract Type
Full time - Permanent
Hours / Work patterns
40
Salary
£21,944
Closing date
27 July 2022