Restaurant & Bar Supervisor

Restaurant Supervisor £33,721.61, Epsom

The Royal Automobile Club is an exclusive world-class private members club, with 2 stunning clubhouses in London and Epsom. Providing a first-class service offering accommodation, dining, sports and leisure facilities for the enjoyment of our members and guests.

Benefits of working at the Royal Automobile Club:

• Annual staff bonus
• Free meals on duty
• Paid birthday day off
• Generous pension
• Free onsite parking at Woodcote Park clubhouse
• Free shuttle bus from Epsom station
• Perkbox discount scheme
• European RAC cover
• Interest-free season ticket loan
• Employer-paid health cash plan
• 24/7 Employee Assistance Programme
• Staff parties

Hours: 40 hours per week Thursday to Sunday (Closed Monday – Wednesday)

Purpose of the role:

To deliver exceptional service in our fine dining restaurant and Cocktail Bar, Stirling's. Offering a role with a wide variety of responsibilities in a fast paced environment this role is critical in delivering 5* service to our members at all times.

Responsibilities:

• Deliver friendly, efficient customer service and to create a warm and welcoming atmosphere for all members and guests
• To ensure the effective running of your section and floor in absence of Manager/Assistant Manager
• Support Manager with daily operation eg staffing, table plans, lay-up, menu and standards
• Keep up to date with all food and beverage menus, current promotions and new products to enable you to serve and recommend to our members and guests
• To ensure that employees carry out the daily mise en place, cleaning schedule and to maintain the operation to the highest standard
• Ensure that all orders are correctly billed
• Internal collaboration with other teams to ensure the smooth running of the operation
• Comply and enforce the law in respect of the Licensing Act as applies to the Royal Automobile Club

About you:

• Extensive previous experience in a similar role in a similar environment
• Passionate about delivering excellent customer service
• Responsible for supervising the section waiters and commis waiters
• Knowledge of cocktails would be beneficial
• Organised and capable of handling complex logistics
• Basic food hygiene  - level 1 & 2
• Awareness of Licencing laws
• Excellent communication skills
• Team player
• Attention to detail

Club Values: HEARTS

Heritage - Our rich motoring, social, sporting and architectural heritage runs through the fabric and the nature of the Club

Excellence - Excellence is not an achievement; it is something we strive for every day.

Accountability - Taking ownership of our work, meeting our own high standards, honouring our commitments and acting with professionalism.

Respect - Showing consideration and understanding to our members and colleagues.

Trust – Acting with fairness, honesty and integrity.

Sustainability – Actively contribute to reducing our environmental impact, improving our operational efficiency and continuing to build our reputation.

Please visit our website for more information about our Club Vision and Values

What to expect:

• All applications will be reviewed
• Immediate interview dates available
• Closing date 26 September 2024