Sports and Fitness Assistant Manager
Pall Mall, London
Sports and Fitness Assistant Manager £36,000
The Royal Automobile Club is an exclusive world-class private members club, with 2 stunning clubhouses in London and Epsom. Providing a first-class service offering accommodation, dining, sports and leisure facilities for the enjoyment of our members and guests.
Benefits of working at the Royal Automobile Club:
- Annual staff bonus
- Free meals on duty
- Paid birthday day off
- Generous pension
- Christmas off in Pall Mall
- Perkbox discount scheme
- European RAC cover
- Interest-free season ticket loan
- Employer-paid health cash plan
- 24/7 Employee Assistance Programme
- Staff parties
Purpose of the role:
To provide day-to-day management of the Pall Mall Sports team, carrying out specific duties as determined by the Sports and Fitness manager, in order to deliver excellent levels of service.
Responsible for front of house, Turkish Baths and Juice bar operations.
40 hour week, 5 days over a 7 day week, regularly working weekends.
Responsibilities:
- Deputise for the Sports and Fitness Manager in their absence.
- Line management of the front of house teams.
- Receive and respond to member feedback, queries, and complaints.
- Lead from the front and develop a culture of professionalism and positive member engagement.
- Ensure compliance with the rules of the clubhouses health and safety policy.
About you:
- Strong front of house experience.
- Line management experience.
- Positive attitude.
- Works well under pressure.
Club Values: HEARTS
Heritage - Our rich motoring, social, sporting and architectural heritage runs through the fabric and the nature of the Club
Excellence - Excellence is not an achievement; it is something we strive for every day.
Accountability - Taking ownership of our work, meeting our own high standards, honouring our commitments and acting with professionalism.
Respect - Showing consideration and understanding to our members and colleagues.
Trust – Acting with fairness, honesty and integrity.
Sustainability – Actively contribute to reducing our environmental impact, improving our operational efficiency and continuing to build our reputation.
What to expect:
- All applications will be reviewed
- Immediate interview dates available
- Closing date 28 November 2024
- The full job description is available upon request ahead of an interview