Night Receptionist / Porter (Ref: WPNP130318)

Woodcote Park, Epsom

Contract Type
Full time

18,725.95 per annum

Closing date

Full Job Description

If you have experience in a customer-facing, security or reception operations role, you could be ideal for the position of Night Receptionist/Porter, assisting with Reception Desk and Night Security at our Woodcote Park clubhouse near Epsom.

The Role: As Night Receptionist/Porter you will be responsible for dealing with queries that arise during the evening, taking telephone calls, operating the switchboard and handling Member enquiries in person. You will ensure that regular security checks are carried out during the night across the various buildings on the Woodcote Estate and will have a number of other tasks to complete during each shift.  You will also complete a handover with the morning team, updating them on any activity during the evening.

The Person: You’ll have worked in a customer-facing role previously and ideally have knowledge of reception operations. Excellent customer service skills, both face to face and over the telephone are required. You’ll be predominantly working on your own and will need to be confident, responsible, proactive and open to assisting the night cleaners with additional duties where possible.

Shifts are typically 12 hours, 4 nights on and 4 nights off from 20:00- 08:00

The Royal Automobile Club embodies both the rich history of British motoring and the best tradition of private members’ clubs - prestigious yet always welcoming. Here at Woodcote Park, our clubhouse set in 350 acres of Surrey parkland near Epsom, we’re passionate about pioneering ever higher standards of dining, accommodation and sporting facilities.

When you join the Club, we’ll provide you with fantastic benefits including; a free local shuttle bus service from Epsom station to Woodcote Park, Perkbox discount scheme, a very generous pension scheme, employer paid health cash plan, free meals on duty and a genuine investment in your personal development.

Most importantly, you’ll share our values. We combine a passion for our heritage with a desire to achieve new levels of excellence. We exceed expectations, treat each other with respect, and ensure mutual trust is at the core of everything we do. If you can live these values, you’ll see your efforts recognised and your potential nurtured in an organisation that’s full of individuals who have come up through the ranks, learned new skills or taken their careers in surprising new directions.