Locker Room Attendant / Concierge (Ref: WPLRA181018)

Woodcote Park, Epsom

Part Time, Fixed Term, Permanent

18,070 pro rata + excellent company benefits

Closing date

Full Job Description

Join our busy Golf department as a Locker Room Attendant / Concierge here at our prestigious clubhouse at Woodcote Park near Epsom and you will be responsible for providing an efficient and high standard of service to our Members and guests.

The Role:

In this customer facing role you will meet and greet all guests arriving for golf societies, members golf groups and corporate days and ensure members and guests who need assistance are well taken care. You will be responsible for the daily management of the Locker Room area and for ensuring that all facilities and sporting equipment used by our golfers is kept clean and to a high standard. Your main responsibilities will include ensuring all locker rooms are fully stocked with towels, shampoos, hand creams, toilet rolls and replenished on a daily basis.

Integral to your role will be ensuring that when requested by Members, shoes and clubs are cleaned thoroughly and safely stored away in the correct locker. You will also oversee all golf lost property, ensure towels are transported to and from the Laundry and that the outside areas in front of the 19th Hole are maintained in a clean and tidy manner.

To succeed you will need to demonstrate excellent customer service skills and a good grasp of English, both spoken and written. You’ll be required to adhere to the Club rules and regulations as laid out in the staff handbook and become fully conversant with the rules of the Clubhouse Health & Safety policy.

The Royal Automobile Club embodies both the rich history of British motoring and the best tradition of private members’ clubs - prestigious yet always welcoming. Here at Woodcote Park, our clubhouse set in 350 acres of Surrey parkland near Epsom, we’re passionate about pioneering ever higher standards of dining, accommodation and sporting facilities.

When you join the Club, we’ll provide you with fantastic benefits including; a free local shuttle bus service from Epsom station to Woodcote Park, Perkbox discount scheme, a very generous pension scheme, employer paid health cash plan, free meals on duty and a genuine investment in your personal development.

Most importantly, you’ll share our values. We combine a passion for our heritage with a desire to achieve new levels of excellence. We exceed expectations, treat each other with respect, and ensure mutual trust is at the core of everything we do. If you can live these values, you’ll see your efforts recognised and your potential nurtured in an organisation that’s full of individuals who have come up through the ranks, learned new skills or taken their careers in surprising new directions.